1. Introduction
rpvi1 ("we", "us", "our") operates an online gambling platform at https://rpvi1.cam providing sports betting, casino games, live dealer experiences, and other gaming services to players in Indonesia and authorized jurisdictions. This Privacy Policy governs the collection, processing, storage, and protection of personal information provided by users ("you", "your") when accessing or using our website, mobile applications, and related services (collectively, the "Platform").
We are committed to transparency in our data handling practices and compliance with applicable data protection laws including Indonesia's Electronic Information and Transactions Law (UU ITE) and international standards such as the General Data Protection Regulation (GDPR) principles. This policy applies to all visitors, registered users, and former users of rpvi1.
By creating an account, accessing the Platform, or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this policy, please discontinue use of rpvi1 services immediately.
2. Information We Collect
2.1 Information You Provide Directly
When you register an account on rpvi1, we collect personal information that you voluntarily provide, including but not limited to:
- Identity Information: Full legal name, date of birth, gender, nationality, and government-issued identification number (e.g., Indonesian National Identity Card / KTP Nasional number).
- Contact Information: Email address, phone number (mobile and/or landline), residential address including street, city, province, and postal code.
- Account Credentials: Username, password (stored in encrypted form), and security questions/answers.
- Financial Information: Bank account details (account number, bank name, account holder name), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja account information), cryptocurrency wallet addresses (for USDT, Bitcoin, Ethereum deposits/withdrawals), and payment transaction history.
- Verification Documents: Copies of identity documents (KTP, passport), selfie photographs for identity verification, proof of address documents (utility bills, bank statements), and proof of payment method ownership.
- Communication Content: Messages sent through customer support channels (live chat, email, WhatsApp), feedback forms, survey responses, and any other correspondence with rpvi1 staff.
2.2 Information Collected Automatically
When you use the rpvi1 Platform, we automatically collect certain technical and usage information through cookies, log files, and similar tracking technologies:
- Device Information: Device type (desktop, mobile, tablet), operating system and version (Windows, macOS, Android, iOS), browser type and version (Chrome, Safari, Firefox, Edge), screen resolution, and device identifiers (IMEI, MAC address, advertising IDs).
- Connection Data: IP address, internet service provider (ISP), geographic location (country, city, approximate coordinates based on IP), timezone, and language preference.
- Usage Data: Pages visited, time spent on each page, clickstream data (sequence of pages viewed), referring/exit pages, date and time stamps of visits, games played, bets placed, deposit/withdrawal requests, and Platform interaction patterns.
- Performance Data: Load times, error messages, crash reports, and technical diagnostics used to improve Platform stability and user experience.
2.3 Information from Third Parties
We may receive information about you from third-party sources including:
- Payment Processors: Transaction confirmation, payment method verification, and fraud screening results from banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI), e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja), and cryptocurrency payment gateways.
- Identity Verification Services: Results from third-party KYC/AML (Know Your Customer / Anti-Money Laundering) verification providers used to confirm your identity and age.
- Marketing Partners: If you arrive at rpvi1 through an affiliate or marketing campaign, we may receive limited information about the referral source (but not personal identifying information unless you provide it).
- Public Databases: Information from publicly available sources such as sanction lists, politically exposed persons (PEP) databases, and fraud prevention databases to fulfill our legal obligations.
3. How We Use Your Information
rpvi1 uses your personal information for the following purposes:
3.1 Service Provision & Account Management
- Create, maintain, and secure your gaming account.
- Process deposits, withdrawals, and other financial transactions.
- Enable you to place bets on sports events (bandar bola / football betting, basketball, badminton, etc.) and play casino games including slots, live dealer tables, togel (lottery-style number games), and other gaming products.
- Track your gaming activity, account balance, transaction history, and bonus status.
- Provide customer support and respond to inquiries via live chat, email, or phone.
- Send transactional communications including account confirmations, deposit/withdrawal receipts, password reset links, and important account notifications.
3.2 Legal Compliance & Fraud Prevention
- Verify your identity and age to ensure compliance with 21+ age restrictions required under Indonesian law.
- Conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) checks as required by gambling regulations.
- Detect and prevent fraudulent activity, unauthorized account access, bonus abuse, collusion, and other prohibited activities outlined in our Terms & Conditions.
- Comply with legal obligations including responding to court orders, law enforcement requests, and regulatory inquiries.
- Monitor for problem gambling behaviors and enforce responsible gaming policies (self-exclusion, deposit limits, etc.).
3.3 Platform Improvement & Analytics
- Analyze user behavior and preferences to improve Platform design, navigation, and functionality.
- Conduct A/B testing of features, game offerings, and user interface elements.
- Generate aggregated, anonymized statistics about Platform usage for internal business intelligence (e.g., "80% of players prefer slots over table games").
- Optimize game selection, odds pricing, and promotional offerings based on player preferences.
- Identify and fix technical issues, bugs, and performance bottlenecks.
3.4 Marketing & Promotions (With Consent)
- Send promotional emails about bonuses, new game releases, VIP offers, and special events (only if you have opted in to receive marketing communications).
- Personalize content, recommendations, and offers based on your gaming preferences and history.
- Administer tournaments, leaderboards, sweepstakes, and other promotional campaigns.
- Deliver targeted advertising on third-party websites (subject to your cookie preferences).
You may opt out of marketing communications at any time by clicking the "Unsubscribe" link in emails, adjusting your account settings, or contacting customer support. Opting out of marketing does not affect transactional communications necessary for account operation.
4. Legal Basis for Processing (GDPR Compliance)
Under international data protection principles, we process your personal information based on the following legal grounds:
- Contractual Necessity: Processing is necessary to perform our contract with you (providing gaming services, processing transactions).
- Legal Obligation: Processing is required to comply with legal requirements (age verification, AML checks, tax reporting, responding to legal requests).
- Legitimate Interests: Processing is necessary for our legitimate business interests (fraud prevention, security, improving services) provided these interests do not override your privacy rights.
- Consent: For marketing communications and certain optional data processing activities, we rely on your explicit consent, which you may withdraw at any time.
5. Data Sharing & Disclosure
rpvi1 does not sell your personal information to third parties. However, we may share your information with the following categories of recipients:
5.1 Service Providers
We engage trusted third-party service providers to perform functions on our behalf, including:
- Payment Processors: Banks, e-wallet providers, and cryptocurrency payment gateways that facilitate deposits and withdrawals.
- Identity Verification Services: Third-party KYC/AML providers that verify identity documents and check sanction/fraud databases.
- Cloud Hosting Providers: Companies that host our servers and databases securely.
- Customer Support Tools: Live chat software providers, email service platforms, and CRM systems used to manage player communications.
- Analytics Providers: Services like Google Analytics that help us understand Platform usage (configured to anonymize IP addresses).
These service providers are contractually obligated to protect your information, use it only for specified purposes, and comply with applicable data protection laws.
5.2 Legal & Regulatory Authorities
We may disclose your information to government authorities, law enforcement, regulators, or courts when:
- Required by law, court order, subpoena, or regulatory demand.
- Necessary to investigate suspected illegal activity, fraud, or violations of our Terms & Conditions.
- Required to protect the rights, property, or safety of rpvi1, our users, or the public.
- Mandated by gambling license conditions or anti-money laundering regulations.
5.3 Business Transfers
In the event of a merger, acquisition, asset sale, bankruptcy, or other corporate restructuring, your personal information may be transferred to the successor entity. You will be notified of any such change via email and/or prominent notice on our Platform.
5.4 With Your Consent
We may share your information with other parties when you have given explicit consent (e.g., participating in a co-branded promotion with a partner).
6. Data Security
rpvi1 implements industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
- Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS (Secure Socket Layer / Transport Layer Security) protocols with 256-bit encryption. Sensitive data at rest (passwords, payment details, identity documents) is encrypted using AES-256 encryption.
- Access Controls: Personal data is stored on secure servers with restricted access. Only authorized personnel with a legitimate need to access your information (for customer support, compliance, technical maintenance) are granted access, and all access is logged and audited.
- Firewalls & Intrusion Detection: Our infrastructure is protected by enterprise-grade firewalls, intrusion detection systems (IDS), and intrusion prevention systems (IPS) that monitor for suspicious activity.
- Regular Security Audits: We conduct periodic security assessments, penetration testing, and vulnerability scans to identify and remediate potential weaknesses.
- Employee Training: All staff undergo data protection and security awareness training to prevent accidental data breaches.
- Incident Response: We maintain a data breach response plan to quickly detect, contain, and notify affected users of any security incident in accordance with legal requirements.
While we strive to protect your information, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and should immediately notify us at [email protected] if you suspect unauthorized account access.
7. Data Retention
rpvi1 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations:
- Active Accounts: We retain your account information for the duration of your account's active status.
- Closed Accounts: After account closure, we retain certain information for up to 7 years to comply with financial record-keeping requirements, tax obligations, and anti-money laundering regulations.
- Marketing Data: If you opt out of marketing, your contact information is suppressed but retained to honor your opt-out preference.
- Transaction Records: Financial transaction data is retained for 10 years as required by Indonesian tax law and international AML standards.
- Legal Holds: If information is subject to ongoing litigation, investigation, or legal hold, retention periods may be extended until the matter is resolved.
After retention periods expire, personal information is securely deleted or anonymized so it can no longer be associated with you.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete information.
- Right to Deletion: You may request deletion of your personal information, subject to legal retention requirements.
- Right to Restriction: You may request restriction of processing in certain circumstances (e.g., while we verify data accuracy).
- Right to Data Portability: You may request a machine-readable copy of your data to transfer to another service.
- Right to Object: You may object to processing based on legitimate interests, including marketing.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time (this does not affect the lawfulness of processing before withdrawal).
To exercise any of these rights, please contact us at [email protected] with your request. We will respond within 30 days and may require identity verification before fulfilling certain requests. You also have the right to lodge a complaint with a data protection supervisory authority if you believe we have violated your privacy rights.
9. Cookies & Tracking Technologies
rpvi1 uses cookies, web beacons, and similar technologies to enhance your experience and collect usage information:
9.1 Types of Cookies We Use
| Cookie Type |
Purpose |
Duration |
| Essential Cookies |
Required for Platform functionality (login session, security, load balancing). Cannot be disabled. |
Session or up to 30 days |
| Performance Cookies |
Collect anonymous usage statistics to improve Platform performance and user experience. |
Up to 2 years |
| Functionality Cookies |
Remember your preferences (language, odds format, theme settings). |
Up to 1 year |
| Advertising Cookies |
Deliver targeted ads on third-party sites based on your browsing behavior (requires consent). |
Up to 1 year |
9.2 Managing Cookies
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though disabling essential cookies may impair Platform functionality. To opt out of targeted advertising, you can use tools like the Digital Advertising Alliance opt-out page or enable "Do Not Track" in your browser settings (note: we honor Do Not Track signals for advertising cookies only).
10. Third-Party Links
The rpvi1 Platform may contain links to third-party websites, payment processors, or social media platforms for convenience. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.
11. Children's Privacy
rpvi1 services are strictly for individuals aged 21 and older (or the legal gambling age in your jurisdiction). We do not knowingly collect personal information from anyone under 21. If we discover that we have inadvertently collected information from a minor, we will immediately delete it and close the account. Parents or guardians who believe their child has provided information to rpvi1 should contact us immediately at [email protected].
12. International Data Transfers
Your personal information may be processed and stored on servers located outside Indonesia, including in jurisdictions with different data protection standards. When we transfer data internationally, we implement appropriate safeguards such as standard contractual clauses, encryption, and data processing agreements to ensure your information remains protected in accordance with this Privacy Policy and applicable law.
13. Changes to This Privacy Policy
rpvi1 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Platform features. Material changes will be communicated via email or prominent notice on the Platform at least 30 days before taking effect. The "Last Updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy periodically. Continued use of rpvi1 services after changes take effect constitutes acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
- Email: [email protected]
- Customer Support: Available 24/7 via live chat on rpvi1.cam
- Subject Line: Please use "Privacy Inquiry" or "Data Protection Request" in your email subject line for faster routing.
We will respond to all privacy inquiries within 30 days.